Honey M Couture Delivery & Returns Policy

DELIVERY

We aim to meet the specified timescales for all our UK and International Delivery services, however during busy periods including Sale, please be aware that deliveries may take a little longer.

We deliver to most postal areas in the UK, and across Europe, excluding BFPO addresses. Delivery of certain products to the Channel Islands, Scilly Isles and the Isle of Man may not always be possible. We also reserve the right not to deliver orders if we believe the address is not secure; for example, to a communal postal address or PO Box. If this affects your order, we will notify you as soon as possible.

UK Standard Delivery

Deliveries will be made within 2 to 4 working days after you place your order (this excludes Sundays).

The cost of UK Standard Delivery is £4.95.

Your order will be delivered anytime between 8am and 9pm depending on the delivery option you have chosen, and a signature will be required on receipt. If you are not around to take delivery of your order, you can contact the carrier directly to rearrange or the carrier will leave a calling card informing you how to rearrange your delivery.

UK Express Delivery

Deliveries will be made within 1 to 2 working days after you place your order (this includes Saturdays but must be completed by 10am). Please see the below example of expected delivery time frames:

Orders placed by 7pm Monday to Friday will be delivered the next day (not including Saturday)

Orders placed after 7pm Monday to Friday will be delivered within 2 working days

Orders placed after 5pm on Sunday will be delivered on Tuesday.

The cost of UK Express Delivery is £7.95 or free if you spend over £100

Sorry but we are unable to deliver on Bank Holidays so please bear this in mind when ordering – please allow an extra working day for orders sent by Express Delivery during UK Bank Holidays

 

INTERNATIONAL SHIPPING

International Standard Delivery (Outside The UK)

International Delivery times and charges vary dependant on your country. We deliver to over 60 Countries world-wide the delivery time will take upto 10 days.

For standard delivery to:

Europe £7.95

Word-wide £12.95

 

International Taxes

Additional taxes, fees or levies may apply according to local legislation. Recipients of deliveries made outside the UK may have to pay import duty or formal customs entry fees. Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country so you may want to contact your local customs office for further information.

Payments can be made in GB Pounds Sterling (£), US Dollars ($) or Euros (€). The exchange rate will be determined by the issuer of the payment card you use. All orders are shipped from the UK. Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.