Terms & Conditions


These terms and conditions form a legally binding contract between us and you. Your acceptance of the terms and conditions is given when you purchase Goods from us. You should read these terms and conditions carefully before buying anything from this Website.

We reserve the right to change the terms and conditions under which the Website and the Goods are provided. Any such change in terms and conditions will be effective to all new orders once included in the text of these terms and conditions and published on the Website. You should check the terms and conditions posted on the Website periodically to ensure that you are aware of and comply with the current version.

If you have any questions about the terms and conditions, the Goods or the Website please contact us.

Information about the Website and the Goods

This Part sets out some terms about information on the Website, descriptions of Goods and how you use the Website.

Separate Notices and Disclaimers apply to your use of the Website. By accepting these terms and conditions you also agree to the Notices and Disclaimers.

The intellectual property rights in all software and content made available to you on or through the Website is our property or the property of our licensors and all such rights are reserved by us and our licensors. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on the Website nor may you use any such content in connection with any business or commercial enterprise.

Honey M Couture.com is a trade mark belonging to us and no license or consent is granted to you to use these marks in any way, and you agree not to use these marks or any marks which are colourably similar without our written permission.

We try to make sure that all information on the Website, including descriptions of our Goods, and listed prices, are accurate and correct at all times. However, mistakes do happen. We will try to resolve all information errors on the Website as soon as reasonably possible, and if we reasonably think that such an error has affected your purchase of Goods we will try to let you know. However, because we take these steps we will not be liable to you for any errors on the Website.

You should bear in mind that buying clothing and accessories over the internet provides a different shopping experience to buying in-store. In particular you acknowledge that:

Only one promotional code can be used at a time;
• The colours which are shown for the Goods on the Website will depend on many factors – including your display settings;
• All sizes and measurements are approximate;
• All Goods are subject to availability - we may not be able to supply your order;
• Any delivery estimates given on the Website or by email are estimates only;

You are responsible for ensuring that your login details, password and all other details in relation to your account remain confidential at all times.


Buying Goods

This Part sets out some terms which apply to your purchase or reservation of Goods from us through the Website.

Part 2a - Purchase

You make an offer to purchase a product from us (your "Order") by completing the staged process on the Website as set out below:


• Adding product to your shopping basket
• Checkout step 1 – login details
• Checkout step 2 – address details
• Checkout step 3 – payment details, and
• Confirmation of order

Your Order only constitutes an offer to purchase Goods from us, and does not form a binding contract until accepted by us.

On receipt of your Order, we will send you an Order acknowledgement email to the email address which you provide in the Order process. This Order acknowledgement email will contain details of the Goods ordered and a delivery estimate. Note that this email is only to acknowledge that your order has been received, and is not acceptance by us of any offers to purchase Goods.

We must receive full payment both of the price of the Goods and any delivery charges before we can accept any offers. Where you select to pay by credit or debit card we will process the payment at the time of preparing your Goods for despatch.

An offer made by you to purchase a product shall only be deemed to be accepted by us when we despatch that product to you and send you an Order despatch email which includes details of the product. We reserve the right to refuse any offers in an Order prior to acceptance. If a product is not available we will include details of the unavailable product in the Order despatch email. A product which is not available will not be included in the contract for a product which is despatched.

All prices and charges on the Website are in UK pounds sterling (although we provide an indicative price in other currencies). Delivery charges may apply and these will be displayed in the order process.

All prices are, unless otherwise stated, inclusive of UK VAT and other applicable UK taxes.  The actual price charged to overseas customers will be subject to the exchange rate applied by the customer's credit or debit card company.


If you order Goods from our Website for delivery outside the UK, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.
Please note that you must comply with all applicable laws and regulations of the country for which the Goods are destined. We will not be liable for any breach by you of any such laws.


Returning Goods

 If you want to return any items you must contact us within 2 days of receiving goods from us by email at [email protected] to advise us of the return.

You can, at any time within 7 days of receiving Goods from us, cancel your contract and return any Goods to us.


In addition to the rights granted under this Part 3 UK, ROI and EU customers enjoy cancellation rights under the Consumer Protection (Distance Selling) Regulations 2000. If you wish, you may contact us to let us know that you wish to cancel your contract before the end of the statutory cancellation period (7 working days from the day after you receive the Goods).

We regret that for reasons of hygiene, we are unable to refund or exchange earrings. Please ensure makeup is not worn during the trying of clothing as returns will not be accepted if the clothing is returned imperfect and of a non-resalable condition. We reserve the right to refuse returns of items where it is apparent that this has not been done.

 Please ensure you return them to us in their original condition and packaging, unworn and unwashed, with all labels intact.

Nothing under these terms and conditions affects your statutory rights.


Returning Goods by Post (UK & ROI only)

To return your goods by post, follow the instructions outlined below.

  • Write your name, address, postcode and order number on the returns form we have emailed or sent you.
  • Complete the returns form and enclose it with your Goods.
  • Ensure your Goods are in a securely wrapped parcel and place a returns address label on the parcel.
  • The returns address is (To be confirmed).
  • Take the parcel (with enclosed returns form) to the Post Office. It is advisory to obtain proof of posting, if the form of a receipt for either recorded or signed for delivery which you should retain until you received your refund.
  • We will be unable to refund lost of missing items.


Returning Goods by Post (International & European orders)

To return your goods by post, follow the instructions outlined below:

  • Write your name, address, postcode and order number on the returns form we have emailed or sent you.
  • Complete the returns form and enclose it with your Goods.
  • Ensure your Goods are in a securely wrapped parcel and place a returns address label on the parcel.
  • The returns address is (To be confirmed)
  • Send the parcel (with enclosed returns forms) to us using the nominated carrier specified on the delivery note enclosed with the Goods. Ensure that you obtain a stamp (or other proof of posting) on the despatch note which you should retain until you receive your refund.

Please note that we will only accept returns despatched through our nominated carriers DHL,Fed Ex, HERMES.

The delivery cost of returning the item to us is your responsibility. All customs and import duties will be your responsibility. When booking your return you should select ‘duty payable by sender’.

If you return a faulty item to us, you will be liable for the import duty (but we will refund this once we have received the product and established that the product is faulty) on the condition that you send proof of this to us via the contact us page on the Website. Please note that the refund will be made by BACS only, to your bank account (please provide details of this when you contact us).

Refund will be made within 14 days from receipt of the returned item.


General terms relating to our relationship with you

We will not be responsible for the performance of any obligations under these terms and conditions in the case of an event outside of our reasonable control (force majeure), including (but not limited to) strikes, lockouts, failures of third party systems or networks, acts of god, fire, earthquake, storm, flood or other natural disaster, civil unrest, acts of terrorism, deliberate sabotage of or malicious damage to equipment or data or for damage to or destruction of premises or equipment.

All notices which we need to give to you under these terms and conditions will be sent by us to your registered e-mail address.

All communications from you to us must be made in English.

These terms and conditions set out the entire agreement between you and us in respect of the sale, purchase and use of the Goods. They supersede any previous agreement or understanding in relation to the subject matter hereof. They may only be varied where separately agreed in writing between you and us.
If any provision of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions (and the remainder of the provision in question) shall be unaffected.

Save to the extent that you exercise your right as a consumer to bring an action in or rely on the laws of your country of domicile, the interpretation, construction, effect and enforceability of these terms and conditions shall be governed by English Law, and you and we agree to submit to the non-exclusive jurisdiction of English courts for the determination of disputes.


Competitions and Promotions

When more than one discount code is available to use at Honeymcouture.com, customers can only redeem one discount code per order.



We will during each season hold a competition to win fabulous prizes from Honey M’s latest collection or from the Limited Range of clothing & Accessories. These will be advertised on the homepage.

To participate/Requirements:

  • Entry into the prize draw is free and only one entry per person will be accepted.
  • You must be a registered customer of Honey M Couture.com(hyperlink)
  • Must have liked our Facebook Page (hyperlink)
  • The closing date will be listed & may change at short notice.
  • Winners will be randomly selected within 7 days of the closing date.
  • Winners will be notified by telephone or email.
  • If for any reason a winner of the prize does not accept the prize or is unable to accept the prize, the prize will be forfeited and a new winner will be randomly selected.
  • The prize is not transferrable or exchangeable.


  • All details of prize draw entrants will be used and preserved in accordance with the Data Protection Act and Honey M Couture’s privacy policy. A copy of this policy can be found on our website.